Customer Service Associate Lincoln

7 Day Furniture

Customer Service Associate

Full Time • Lincoln
Benefits:
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Job description
7-Day Furniture (a local furniture retailer) is looking for courteous, professional, and highly motivated customer service representatives for our 2240 Fletcher Ave location. Bilingual in Spanish is a plus but not required.

General Summary: This position provides excellent customer service in person and over the phone to customers at the cashier desk.

ESSENTIAL JOB FUNCTIONS:

1. Responsible for providing courteous and professional customer service to customers in person and over the phone.

2. Responsible for the entering the merchandise items from the sales tickets in an accurate, efficient and timely manner.

3. Communicate effectively with customers regarding the purchasing and delivery processes.

4. Fully understand and explain finance options to customers in a clear and concise way.

5. Maintain a clean and pleasant work area at the customer service counter and on the department sale floor.

6. Supports and upholds all company policies.

KNOWLEDGE, SKILLS, AND ABILITIES:

1. Knowledge of furniture industry (a plus, but not required)

2. Knowledge or Retail Sales and Operations.

3. Basic computer skills.

4. Excellent verbal and written communication skills. (Bilingual a Plus!)

5. Strong organizational and interpersonal skills.

6. Attention to detail and business math/cash counting skills.

7. Flexible Schedule

8. Open availability to work scheduled hours. ( Hours usually are four 12 hours days, and 3 days off)

EDUCATION AND EXPERIENCE:

High school education or equivalent. One year experience in a customer service with a retail corporation.

Starting Pay- $15 - $16

Pay Raise after 90 Days

Job Type: Full-time
Compensation: $15.00 - $16.00 per hour




This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

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Benefits of working in the Retail Industry

Opportunity for Growth
If you want a managerial position in a fun environment, why not choose the retail industry? You can start off as a junior or associate manager of a store and work your way up to the top and be the manager. (Source: careeraddict.com)
Gain Skills You Can Use for the Rest of Your Life
71% of hiring managers say retail provides its employees with foundation skills and experiences that are transferable to other industries. (Source: nrffoundation.org)
Job Security
The Bureau of Labor Statistics indicates that the number of retail sales jobs is expected to grow by 17 percent between 2010 and 2020, which is in keeping with the average rate of growth for all other industries. That means job opportunities should continue to be plentiful. (Source: chron.com)